5.
When communicating with other participants in a construction project, manifest tasks
and solutions concisely and clearly.
Communication
between stakeholders of construction project cannot and should not be limited
to meetings and online communications. One
of the most important parts to submit questions for discussion in meeting is to
make up them in a clear way. Before each meeting, it is necessary to send a list
of questions to be discussed, to each of the participants in a day or two, to
enable them to prepare answers or additional questions. During the course of
the meeting, a competent person should conduct minutes so that after the end it
will be possible to understand the essence of the proposed solutions and to
draw out a relevant summary of the meeting.
The best time to process and summarize
the abstract is immediately after the end, since the memory has the trait to
distort the information as times go by. So, head of meeting has to do his best
in order to complete summary, although it’s not always possible. After
processing, it is necessary to distribute a summary to the participants for
confirmation and signing. The more concisely and simple the decisions on
topical issues will be displayed, the easier it will be to put them into
practice during the process of managing a construction project. In addition to
administering the meetings, there is always a need for clarification or
confirmation on issues affecting the interests of two parties, for example,
after a telephone conversation. Naturally, with a concise and unambiguous
statement of the question, there are more chances to expect an equally
unambiguous answer, which in turn will save time for all stakeholders.
6.
Timely issue responsible decisions on matters requiring clarity.
Just
as a construction project manager has questions for the contractor, the
architects and the customer, the flow of questions from subordinates is no
less. Moreover, suppliers and subcontractors produce the much more amount of questions.
All questions should be included in a special list with the date of receipt,
from whom it was received, to which section of the
construction project the question relates, decision time, the essence of the
decision or answer. The list is compiled in Excel format, what makes it easy to
sort them. The most appropriate solution
in order to cope with sometimes
enormous amount of RFI - Requests For Information will be to put in charge the experienced
manager, who is well acquainted with entire construction process, able to solve
by himself routine issues that make up most of the correspondence and promptly
respond to an important question that requires an immediate response from the
construction project manager or clarification from another member of the
project team.
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